(303) 369-3200

Kristen Russell

Kristen Russell

Kristen founded Fall River Employee Benefits as the culmination of her insurance industry career as an actuary, underwriting executive & consultant. As an Assistant Vice President at Great-West Healthcare (now part of CIGNA), she managed a $1 Billion block of health insurance. She also worked as a Senior Consultant at Reden & Anders, consulting to insurance companies and large employers throughout the country. Ms. Russell received a Bachelor of Science, Business Administration in Actuarial Science, is a member of the American Academy of Actuaries and achieved Fellowship in the Society of Actuaries through a rigorous nine-year series of exams.

Kristen grew up in Iowa but has lived in Colorado since 1993, currently living near our office in the Lower Highlands neighborhood near downtown Denver.  She enjoys bicycling, hiking, traveling and has a special passion for non-profit volunteering. She is married to an incredibly talented photojournalist, has two adult stepdaughters and an adorable Border Collie/Lab mix named Chaco.

Tuesday, 31 January 2023 00:53

HSA Basics

Investing in a health savings account (HSA) is a rapidly growing trend. An HSA is a tax-exempt savings account used to pay for qualified out-of-pocket medical expenses of an individual, their spouse and dependents.
Tuesday, 31 January 2023 00:41

Telehealth Safe Harbor Extended

In December, the Consolidated Appropriations Act 2023 was released, passed by Congress and signed into law by President Biden. One section of that omnibus budget law is known as Telehealth Safe Harbor. This new safe harbor is identical to both the prior safe harbors, except that it marries both the plan year approach of the CARES Act with the calendar year approach of the CAA. Both calendar and non-calendar year plans will be able to take advantage of the relief. 
An automatic 30-day extension to furnish the forms to employees. (Deadline will now be March 2, 2023, to furnish Forms 1095-C to individuals)

The deadline to file the Forms 1094-B or C and 1095-B or C with the IRS will remain February 28 for paper filings and March 31 if filed electronically.

Applicable Large Employers are still required to furnish Form 1095-C to their full-time employees. They must also complete Part III if the employee is enrolled in self-insured or level funded coverage.

You have many choices when selecting a health insurance plan, which can make the process feel overwhelming. Health plans vary and have their own benefits and drawbacks related to coverage, primary care providers (PCPs), copays, premiums and more.

Monday, 21 November 2022 00:32

Our ACA Guide

There are a lot of details related to the Affordable Care Act (ACA) that impact many employers. Attached is our ACA Client Guide, a ready reference to help you understand rules, considerations and what your company may need to do.

Monday, 21 November 2022 00:25

Year End Burnout

Many of us struggle with stress, anxiety, imposter syndrome and year end burnout. It’s time to take care of your emotional, psychological and social wellbeing. Everyone manages stress in different ways. Below are a few things you can do daily to help keep on track and defeat burnout.

The No Surprises Act protects people covered under group and individual health plans from receiving surprise medical bills when they receive most emergency services, non-emergency services from out-of-network providers at in- network facilities and services from out-of-network air ambulance service providers. It also establishes an independent dispute resolution process for payment disputes between plans and providers and provides new dispute resolution opportunities for uninsured and self-pay individuals when they receive a medical bill that is substantially greater than the good faith estimate they get from the provider.

Starting in 2022, there are new protections that prevent surprise medical bills. If you have private health insurance, these new protections ban the most common types of surprise bills. If you’re uninsured or you decide not to use your health insurance for a service, under these protections, you can often get a good faith estimate of the cost of your care up front before your visit. If you disagree with your bill, you may be able to dispute the charges.

Here’s what you need to know about your new rights.

Have your employees ever sought medical care and later found that their medical bill was higher than expected? They may have felt angry and upset at this sudden and unexpected financial burden and come to you for help and explanation.

The two reasons this typically happens are:
  • Services were provided at an in-network facility by an out-of-network provider
  • Emergency services were performed out-of-network
The good news is that effective January 1, 2022, a No Surprises Act went into effect to protect you and your employees from these surprises. This act bans surprise bills for most emergency services, non-emergency services from out-of-network providers at in-network facilities, and service from out-of-network air ambulance service providers.

Remind your employees that they can take the following steps if they receive a surprise bill
  • Review invoices for any billing errors
  • Contact the billing department to correct and issue a new bill
  • Contact your Client Manager
If you have any questions, please reach out to your Client Manager.

You may share the educational documents linked below with your employees.
Tuesday, 20 September 2022 23:28

HR Toolkit: Workplace Well-being

Many employers are now focused on total wellness or well-being, to include all facets of employee health, not just physical health. This can produce a well-rounded workforce and help improve productivity, employee morale and customer service.

This toolkit includes information on the main facets of well-being

  • Physical
  • Mental
  • Financial
  • Social

CLICK HERE to download the toolkit. 
Watch the on-demand webinar to discover how you can keep employees aware and engaged and ensure your policies align with your business goals.

CLICK HERE to watch the recording.
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